Our Staff

Dr. Prytula received her Doctorate degree from Salus University.  She received her Master of Arts degree in Audiology from Wayne State University after completing a Bachelor of Arts degree in Communication Arts at Michigan State University. She is currently the Director of Audiology at Lakeshore Ear, Nose and Throat and Professional Hearing Aid Center.  Dr. Prytula was a member of the Audiology staff at Lakeshore for eight years, then went into private practice in hearing aid sales and services for eight years and rejoined the Lakeshore staff in August of 2002. Her primary interest is in advanced hearing aid technology.  She is a member of the American Academy of Audiology, the Academy of Dispensing Audiologists (ADA), and the Michigan Academy of Audiology (MAA). She also holds a Michigan Audiology license.

Lori received her Bachelor’s Degree in Audiology and Speech Sciences from Michigan State University and her Master’s Degree in Audiology from Wayne State University.  Over the past 22 years Lori has worked for a non-profit agency, private Ear, Nose and Throat practices, and a hearing aid dealer prior to joining Professional Hearing Aid Center in June 2009.  Her primary interests are fitting hearing aids, aural rehabilitation, and learning about new hearing aid technology.  Ms. Lipshaw is a member of the American Speech-Language-Hearing Association (ASHA) and the American Academy of Audiology (AAA) and has a Michigan Audiology License.

Roya completed her Bachelor of Science degree in Speech & Hearing Science and her Master of Science degree in Audiology with honors from University of Utah in 1989.  Her experience includes clinical and diagnostic audiology, pediatric evaluations and aural rehabilitation in medical centers, speech & hearing clinics and private Ear,Nose and Throat practices.  Roya has certification through the American Speech-Language-Hearing Association (ASHA) and is a member of Michigan Academy of Audiology (MAA).  She also has a State of Michigan Audiology license.

Dr. Daniel Agrusa received his Doctorate degree from Central Michigan University’s Residential Audiology Program. Dr. Agrusa served as a Committee Chair for the Student Academy of Audiology from 2009 to 2010 and is currently a fellow of the American Academy of Audiology. He has certification through the American Speech-Language-Hearing Association and also a Michigan Audiology License. Dr. Agrusa completed his Fourth Year Audiology Externship at Lakeshore Ear Nose and Throat, and the Professional Hearing Aid Center. He is currently a full-time member on the Lakeshore Audiology Team and enjoys helping patients through audiological and vestibular assessment and treatment.

Dr. Gale followed in his father's footstep by becoming an Audiologist.  He earned a Bachelor of Science degree from Central Michigan University in 1990 and went on to earn his Master of Art degree in 1992.  Most recently, he completed his Doctorate degree in Audiology from A.T. Still University (Arizona School of Health Sciences) in 2012.  Dr. Gale is Board Certified by the American Speech, language, and Hearing Association.  He is also licensed in the State of Michigan as an Audiologist.  Outside of Audiology, Dr. Gale is certified as a Personal Trainer and has been interested in exercise and fitness since 1998.  He enjoys the diversity and challenges presented by these two very different professions.   

Debbie is the receptionist at the Professional Hearing Aid Center located on 12 Mile Rd. in St. Clair Shores. She has been an integral part in building the practice and has been with the company for 25 years. Debbie is responsible for scheduling appointments, verifying insurance benefits, and managing patient records and hearing aid orders. She is also responsible for the insurance billing of both offices.

Mary Beth completed the Certification Program for Otolaryngology Personnel (CPOP) through the American Academy of Otolaryngology- Head and Neck Surgery. She is also certified as a medical assistant (CMA) and was employed in this role by Lakeshore ENT for 25 years.

Mary Beth assists the audiologists at Professional Hearing Aid Center by performing audiometric screenings and routine hearing aid maintenance and service. She also performs audiometric exams at Lakeshore ENT.

Dr. Chitnis received her doctorate degree from A.T. Still University. She obtained her Masters degree in Audiology from Northern Illinois University. She has Bachelors degree in Audiology and Speech Therapy from Bombay University, India. Dr. Chitnis has 19 years of experience in Audiology, primarily in private Otolaryngology practices. She has worked at the Sterling Heights and Rochester offices since February 2001. Her areas of interest include advanced hearing aid technology and diagnostic testing. Dr. Chitnis has certification through the American Speech and Hearing Association (ASHA) and is a member of the American Academy of Audiology (AAA) and the Michigan Academy of Audiology (MAA) and also has her Michigan Audiology license.

Susan Potter graduated with her Master of Arts degree in Audiology from Wayne State University.  She received her Bachelor of Arts degree from Michigan State University in Audiology and Speech Pathology.  Her interests are advanced hearing aid technology, aural rehabilitation, and noise protection.  She is a member of the Michigan Speech and Hearing Association (MSHA), the Michigan Academy of Audiology (MAA), and the American Speech and Hearing Association (ASHA).  She is certified through the American Speech and Hearing Association, and holds a Michigan Audiology License.  She has worked in our Sterling Heights and Rochester offices for 24 years.  Prior to that, she worked at Harper Hospital in Detroit.

Jennifer obtained her Bachelor’s Degree from Western Michigan University in Speech and Hearing Sciences and then made the move to San Diego where she obtained her Masters Degree in Audiology from San Diego State University.  She started her career at the Balance Institute of San Diego where she received extensive experience in treating and testing balance disorders.  In 2003 she moved back to Michigan and started working in both the Sterling Heights and Rochester offices.  Jennifer has special interests in advanced hearing aid technology, aural rehabilitation, and vestibular testing.  She is currently a member of the American Speech and Hearing Association (ASHA), American Academy of Audiology (AAA), and the Michigan Academy of Audiology (MAAA).  She also has her Michigan Audiology License.

Michelle obtained her Bachelor’s Degree in Audiology and Speech Pathology with an additional degree in Psychology from Michigan State University. Michelle also earned her Master’s Degree from Michigan State University. She has more than 10 years experience working in hearing aid centers, the Oakland County School System and private otolaryngology practices. Her interests include hearing aid technology as well as diagnostics. Michelle has certification through the American Speech-Language-Hearing Association (ASHA) and is a member of the Michigan Academy of Audiology (MAA). She also has a State of Michigan Audiology license. 

Andrea is the receptionist at the Professional Hearing Aid Center located on Hall Road in Sterling Heights.  She has been with our company for two years.  Andrea manages all of the front desk responsibilities, including scheduling appointments, verifying insurance benefits, and patient communications.  She is trained in hearing aid cleaning and in-office repairs.